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Customer Support

  • you can use v_chat_sdk for your app customer support
  • all you need to register new account in your app with name customer support or any name and unique email like customer@support.com or any email
  • create widget in your app customer support like this
    ProfileItem(
title: S.of(context).contactUsAndReportIssuesOrNewFeatures,
icon: Icons.chat,
onTap: () async {
try {
final res = await CustomAlert.chatAlert(
context: context, peerEmail: "hatemragap5@gmail.com");
if (res != null) {
await VChatController.instance.createSingleChat(
peerEmail: "hatemragap5@gmail.com",
message: res,
context: context);
CustomAlert.showSuccess(
context: context,
err: S.of(context).success,
);
}
} on VChatSdkException catch (err) {
CustomAlert.showError(context: context, err: err.toString());
rethrow;
}
},
),
  • create your alert widget and put peer Email the customer email support you created customer@support.com
  • All done now any user click the support it will open dialog to ask him for the message then redirect him to the chat page
  • all chats will be received in the customer email support you created
  • Example